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HS Collection and Runeterra Collection pages not working

Submitted 6 months ago by

Hi, for the last 1 and a half year i've tried contacting 11 different people running this website (moderators etc.), to ask for a fix for these 2 tabs. I'm not asking for new functionalities of these pages, just fixing what already had worked before.

Saving the collection gives out error messages; Missing new cards from Runeterra Collection; No shown cards from HS Collection; Search and filtering option for HS Collection doesn't work; No way for manually adding cards and the automatic JSON importer also doesn't work.

If these features will never see the light of day again, at least be frontal with the users of the website about it. If these features don't get updated, I see no reasons to continue using this website as my main Hearthstone "hub".

Hope that I'll get a response in this post, because if not, that would probably mean the Card Related gaming website is already gone, and it has permanently shifted to regular gaming news.

  • gusty24's Avatar
    Partygoer 675 81 Posts Joined 05/28/2019
    Posted 6 months ago

    Hi, for the last 1 and a half year i've tried contacting 11 different people running this website (moderators etc.), to ask for a fix for these 2 tabs. I'm not asking for new functionalities of these pages, just fixing what already had worked before.

    Saving the collection gives out error messages; Missing new cards from Runeterra Collection; No shown cards from HS Collection; Search and filtering option for HS Collection doesn't work; No way for manually adding cards and the automatic JSON importer also doesn't work.

    If these features will never see the light of day again, at least be frontal with the users of the website about it. If these features don't get updated, I see no reasons to continue using this website as my main Hearthstone "hub".

    Hope that I'll get a response in this post, because if not, that would probably mean the Card Related gaming website is already gone, and it has permanently shifted to regular gaming news.

    0
  • Fluxflashor's Avatar
    CEO 2005 3070 Posts Joined 10/19/2018
    Posted 5 months, 4 weeks ago

    I have collection pages fixed on our dev site, but I can't deploy the updated code atm due to some larger changes that have to be pushed as well but they are currently blocked. I understand how important the collection system on the site is, we never would have built it if it had no value, and I know we can do better at pushing out updates to fix problems.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    1
  • gusty24's Avatar
    Partygoer 675 81 Posts Joined 05/28/2019
    Posted 5 months, 2 weeks ago

    When can we expect the changes to be implemented? What needs to be done so the changes are not blocked?

    Hope this gets fixed soon, thanks for the response

    0
  • Fluxflashor's Avatar
    CEO 2005 3070 Posts Joined 10/19/2018
    Posted 5 months, 2 weeks ago

    The update should be going live Fridayish, in time for updates to be made to collections prior to the launch of the expansion.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • Fluxflashor's Avatar
    CEO 2005 3070 Posts Joined 10/19/2018
    Posted 5 months, 2 weeks ago

    Hearthstone collections should be fixed.

    Runeterra has a lot of other issues right now, especially since our overall site data is out of date and there is a bunch of cards incorrectly flagged that need to be fixed.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • goober99's Avatar
    260 9 Posts Joined 02/20/2020
    Posted 5 months, 2 weeks ago
    It is somewhat usable now (before it didn't work at all), but there still seems to be issues, especially with searching and filtering cards. Typing a card name in Search doesn't work at all. Some of the drop-down filters work and others don't. Changing Expansion or Game Mode don't do anything. Changing Rarity or Type ends up with no results. Mechanic and Cost appear to be working as expected.
    1
  • Fluxflashor's Avatar
    CEO 2005 3070 Posts Joined 10/19/2018
    Posted 5 months, 2 weeks ago

    Thanks for the feedback I just deployed the following fixes:

    • Typing in the search field now works as expected (searches names, text, and tribes).
    • Fixed Expansion, Rarity, Tribe, Class, and Type dropdowns.
    • Implemented the Spell School dropdown.

    There is still an issue with the game mode dropdown that need to be investigated but its on the radar.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    1
  • goober99's Avatar
    260 9 Posts Joined 02/20/2020
    Posted 5 months, 2 weeks ago

    Thank you so much for getting this working again! It's so nice to be able to use it once more. For the last year or so that it's been mostly out of commission, I've been using the collection tracker on that other Hearthstone fan site but about two months ago, it began having major issues too (you have never been able to track Death Knight cards in their tracker and in September Neutral cards stopped working as well), leaving me with nothing that allowed me to input my collection and then see what decks I had cards for and which cards I was missing. The collection tracker and keeping up with Hearthstone and Snap news are the primary reasons I come to this site. I bought a year subscription to show my gratitude for you getting this feature working again.

    3
  • Fluxflashor's Avatar
    CEO 2005 3070 Posts Joined 10/19/2018
    Posted 5 months, 1 week ago

    Thank you very much for the support, goober!

    I hope we can continue to support collections for many years to come. They are so vital to finding decks to play with at a glance, we've almost certainly lost some traffic due to broken collections and I hope we can rebuild everyone's trust going forward.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    2
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