Bluetracker

Tracks Blizzard employees across various accounts.


iOS update is out! #hearthstone @RidiculousHat https://t.co/KsMf53nE3F

iOS update is out! #hearthstone @RidiculousHat https://t.co/KsMf53nE3F

  • ben_heathstone

    Posted 3 years, 7 months ago (Source)
    iOS update is out! #hearthstone @RidiculousHat https://t.co/KsMf53nE3F
    • CapnSliphy

      Posted 3 years, 7 months ago (Source)
      @ben_heathstone @RidiculousHat @hsdecktech my update is not loading when you log in. Bug or something? My network is fine. https://t.co/M8DtXM4ysU
      • RidiculousHat

        Posted 3 years, 7 months ago (Source)
        @CapnSliphy @ben_heathstone @hsdecktech uninstall/reinstall will fix this. you can also try clearing data and re-enabling permissions. it's not widespread this patch but it has happened to me before
        • CapnSliphy

          Posted 3 years, 7 months ago (Source)
          @RidiculousHat @ben_heathstone @hsdecktech Reinstall didnt work. Maybe i try clearing data🤔
          • kjaymiller

            Posted 3 years, 7 months ago (Source)
            @CapnSliphy @RidiculousHat @ben_heathstone @hsdecktech How does one clear hearthstone data from iPhone (day 2 of update not finishing) Tried the following: Uninstall reinstall Change networks Change dns servers Enable disable VPN Enable disable tracking (also why you ask to track…) Enable disable location
            • kjaymiller

              Posted 3 years, 7 months ago (Source)
              @CapnSliphy @RidiculousHat @ben_heathstone @hsdecktech @blisterguy complains about this every patch 😩. I went an entire month on IPad without the app because it just didn’t update. I don’t know what to try and I really want to play
              • hsdecktech

                Posted 3 years, 7 months ago (Source)
                @kjaymiller @CapnSliphy @RidiculousHat @ben_heathstone @blisterguy Have you tried troubleshooting your specific case with Customer Service? That's where I'd start if you haven't done that yet. https://t.co/oWZ6WAZvKK
                • kjaymiller

                  Posted 3 years, 7 months ago (Source)
                  @hsdecktech @CapnSliphy @RidiculousHat @ben_heathstone @blisterguy Hey deck tech! Big fan! I will do it for completion sake. Is there a blog post/recommended forum post about simple troubleshooting steps for this. I want to be helpful and I empathize but “file a customer support ticket every patch” doesn’t seem like the best way forward.
                  • hsdecktech

                    Posted 3 years, 7 months ago (Source)
                    @kjaymiller @CapnSliphy @RidiculousHat @ben_heathstone @blisterguy Hey! This is the post with the general troubleshooting help, but it seems like most of the stuff is stuff you already did: https://t.co/9URjmCoTbw
                  • kjaymiller

                    Posted 3 years, 7 months ago (Source)
                    @hsdecktech @CapnSliphy @RidiculousHat @ben_heathstone @blisterguy Result was… https://t.co/GFm6JVUOqI
                    • hsdecktech

                      Posted 3 years, 7 months ago (Source)
                      @kjaymiller @CapnSliphy @RidiculousHat @ben_heathstone @blisterguy :/ I’ll post in the Slack and see if there’s anything else I can tell you. It’s not a widespread issue as far as I know, but we’ll see if we get anything tomorrow, once people are back at work.



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