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Collection page not working

Submitted 4 years, 1 month ago by

For the past few days, I have been unable to edit my HS collection, or view collection progress.  The page just hangs, never loading.  Using an Android tablet.  Tried in Opera Beta and Google Chrome browsers.

  • BogAl's Avatar
    185 4 Posts Joined 08/18/2020
    Posted 4 years, 1 month ago

    For the past few days, I have been unable to edit my HS collection, or view collection progress.  The page just hangs, never loading.  Using an Android tablet.  Tried in Opera Beta and Google Chrome browsers.

    2
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 4 years, 1 month ago

    Hey BogAl,

    I do see the page hanging now and think this may be related to yesterday's deploy. Going to go digging. Thanks for the report and sorry for the trouble!

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    1
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 4 years, 1 month ago

    An update is going out that will resolve this issue. I'm sorry it took a bit longer than expected to track this one down - so much stuff has been going on.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • Riffraff's Avatar
    760 370 Posts Joined 04/30/2020
    Posted 4 years, 1 month ago

    I am assume this issue is still ongoing? I am unable to load my collection from Chrome or Safari. Thanks!

    0
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 4 years, 1 month ago

    This issue was resolved, and then broken again. Apologies!

    I've got an update going out in a bit (I'll update here when it is live). The collection manager shares the same tech our deckbuilder has and I made two breaking changes to it. After the first one was made, I didn't update the collection manager due to forgetting about some shared code (that's why this thread was created) and then shortly after that was fixed, another breaking change was made.

    Although the two share features, they only do so on the backend but not the frontend. Getting them more in-sync with each other on the frontend would be so great, though, the odds of us making a breaking change again in the future is so slim. We just completely revamped some internal APIs to help with the support of Duels.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 4 years, 1 month ago

    Update is now live that fixes this. I don't anticipate any further issues with the collection manager =D

    Sorry about that!

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    1
  • Barnabus's Avatar
    80 4 Posts Joined 11/17/2020
    Posted 3 years, 4 months ago

    Don't know if this is broken again, but it is hanging for me. Cheers!

    0
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 3 years, 4 months ago

    Sorry I missed this yesterday - I'm not usually around very much on Saturdays.

    Just for public awareness since I did respond via PM, this issue has been resolved. Apparently our API likes to freak out if a card is missing an expansion. We'll have to get this fixed because there is no reason that should kill parts of the site.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • BogAl's Avatar
    185 4 Posts Joined 08/18/2020
    Posted 2 years, 9 months ago

    Happening again for me.  Sometimes I can get the page to load by travelling to other pages on the site and then back, but not today.

    0
  • frenzy's Avatar
    COMMENT_COUNT_200_HS 945 474 Posts Joined 05/30/2019
    Posted 2 years, 9 months ago

    The importer is still broken.

    Due to HSReplay's introduction of platinum cards, importing wipes the collection.

    by frenzy 5 years, 2 months ago
    4 3400 3400 1268 0
    by frenzy 4 years, 9 months ago
    3 1440 1440 2067 0
    by frenzy 4 years, 7 months ago
    1 1640 1640 1150 0
    by frenzy 4 years, 3 months ago
    1 1380 1380 1240 0

    1
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