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Bluetracker

Tracks Blizzard employees across various accounts.

14.6 Bug Fixes

Well Met Friends,

 

With the recent 14.6 update, we identified some pesky bugs that needed squashing. We are currently rolling out a fix that will resolve the following issues:

 

  • Fixed an issue where hitting the home button while in a match on a mobile device would not bring you back to your match.
  • Fixed the “Global Asset Cellular Download” pop-up from showing.

 

As for the login issues on Mobile, we are still investigating this. There is a workaround that should work for you in the meantime: uninstall and re-install the app. This should let you patch up properly and not get stuck at the Tavern doors. Sincere apologies for the miscommunication on my previous post!

 

It’s now live on Google Play and should be rolling out on iOS soon.

 

Please let us know how the experience is on this new patch! We’ll be sure to keep an eye out for any other issues that could crop up.

 

Have a great week!

 

Cheers,
Chris_Attalus

  • Chris Sierra
    Posted 6 years, 5 months ago (Source)

    IOS user , still not working even after the new patch update , I can't get pass the opening hearthstone logo

    IOS user , still not working even after the new patch update , I can't get pass the opening hearthstone logo

    I mention this above, but try deleting and re-installing the app. That should work!

  • Chris Sierra
    Posted 6 years, 5 months ago (Source)

    Hey thanks for the update. With the most recent update and even after uninstalling and reinstalling on my Kindle, the app continues to crash on startup. I'm not even able to get to the title screen most of the time before the game crashes. Just FYI.

    Hey thanks for the update. With the most recent update and even after uninstalling and reinstalling on my Kindle, the app continues to crash on startup. I'm not even able to get to the title screen most of the time before the game crashes. Just FYI.

    This is the issue I detail above. I know I said "mobile" but it seems Amazon devices are included in this too. Try deleting and re-installing the app, that should do it.

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