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Hey @hsdecktech any idea why the last pack of my pre-order for Mercenaries is displaying an error when trying to open the pack?

Hey @hsdecktech any idea why the last pack of my pre-order for Mercenaries is displaying an error when trying to open the pack?

  • THLeumer
    Posted 4 years, 4 months ago (Source)
    Hey @hsdecktech any idea why the last pack of my pre-order for Mercenaries is displaying an error when trying to open the pack?

    • hsdecktech
      Posted 4 years, 4 months ago (Source)
      @THLeumer Do you happen to have a screenshot or recollection of what the error message said?

      • THLeumer
        Posted 4 years, 4 months ago (Source)
        @hsdecktech This pack is unavailable right now, please check back later!

        • hsdecktech
          Posted 4 years, 4 months ago (Source)
          @THLeumer I'll pass it along to the team, thanks!

          • hsdecktech
            Posted 4 years, 4 months ago (Source)
            @THLeumer Have you tried restarting or anything, btw?

            • THLeumer
              Posted 4 years, 4 months ago (Source)
              @hsdecktech Restarted on PC and got the same error message, logged on mobile and the pack doesn’t show as in my inventory but does on PC

              • hsdecktech
                Posted 4 years, 4 months ago (Source)
                @THLeumer Okay, I'll pass that all along. It may be that it's a visual error and that pack just doesn't actually exist, but I'll let the engineers actually figure stuff out.

                • THLeumer
                  Posted 4 years, 4 months ago (Source)
                  @hsdecktech I assumed it was visual, I’m not torn up about the one pack just wanted to pass it along!

                  • hsdecktech
                    Posted 4 years, 4 months ago (Source)
                    @THLeumer Appreciate the report!
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