Bluetracker

Tracks Blizzard employees across various accounts.


What is the best way to bring attention to a bug? I’m unable to redeem anything in the shop labeled as “free”. This might have something to do with my negative gold balance, but I shouldn’t need gold for something that’s free plus I can spend money in the shop no problem. https://t.co/gzC4FlbPMY

What is the best way to bring attention to a bug? I’m unable to redeem anything in the shop labeled as “free”. This might have something to do with my negative gold balance, but I shouldn’t need gold for something that’s free plus I can spend money in the shop no problem. https://t.co/gzC4FlbPMY

  • IntervalHS

    Posted 4 years, 4 months ago (Source)
    What is the best way to bring attention to a bug? I’m unable to redeem anything in the shop labeled as “free”. This might have something to do with my negative gold balance, but I shouldn’t need gold for something that’s free plus I can spend money in the shop no problem. https://t.co/gzC4FlbPMY
    • RidiculousHat

      Posted 4 years, 4 months ago (Source)
      @IntervalHS how on earth did you get a negative gold balance
      • RidiculousHat

        Posted 4 years, 4 months ago (Source)
        @IntervalHS and for better or worse, these days, this is a question for my boy @hsdecktech. though obv log a cs ticket if you haven't already - i'm sure you have
        • hsdecktech

          Posted 4 years, 4 months ago (Source)
          @RidiculousHat @IntervalHS You get a negative gold balance if you get a refund for something that you’ve already redeemed. This is more negative than I expected to see, though.
          • IntervalHS

            Posted 4 years, 4 months ago (Source)
            @hsdecktech @RidiculousHat I was initially -12k lol
            • hsdecktech

              Posted 4 years, 4 months ago (Source)
              @IntervalHS @RidiculousHat Lol, good god! I’ve asked what/if there’s something that can be done. We’ll see if there’s a solution during work hours.



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