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Bluetracker

Tracks Blizzard employees across various accounts.

After millions of Alterac Valley packs have been open, the @PlayHearthstone community is now facing an issue with the Duplicate Protection 😬 And honestly, how would you react to opening a legendary after already obtaining it for free? Story details 💢 https://t.co/lwbRlai8gd https://t.co/FQo4PHcUtc

After millions of Alterac Valley packs have been open, the @PlayHearthstone community is now facing an issue with the Duplicate Protection 😬 And honestly, how would you react to opening a legendary after already obtaining it for free? Story details 💢 https://t.co/lwbRlai8gd https://t.co/FQo4PHcUtc

  • esports
    Posted 4 years, 2 months ago (Source)
    After millions of Alterac Valley packs have been open, the @PlayHearthstone community is now facing an issue with the Duplicate Protection 😬 And honestly, how would you react to opening a legendary after already obtaining it for free? Story details 💢 https://t.co/lwbRlai8gd https://t.co/FQo4PHcUtc

    • hsdecktech
      Posted 4 years, 2 months ago (Source)
      @esports @PlayHearthstone Appreciate the kind language in there. But to be clear, this is not a bug. This is players asking that we extend additional refunds because they’re unhappy with what they opened. And as stated in the quoted tweet, that sentiment has been passed on.

      • Lou_Rolfes
        Posted 4 years, 2 months ago (Source)
        @hsdecktech @esports @PlayHearthstone Certainly not trying to be argumentative here... and quite frankly, I don't really care that terribly much. But I wouldn't say players are looking for "additional refunds"... I believe we're more so looking for consistency in the system.

        • Lou_Rolfes
          Posted 4 years, 2 months ago (Source)
          @hsdecktech @esports @PlayHearthstone And we don't have to look much further than this very set (Korrak) to understand the confusion. That was a bug because dupe protection was supposed to exist for a card that was given to us. In this case, where cards were also given to us, they aren't dupe protected?

          • hsdecktech
            Posted 4 years, 2 months ago (Source)
            @Lou_Rolfes @esports @PlayHearthstone The refunds have always only been for the first things in the rewards track. Idea being that some (most?) players open their packs before looking at the rewards track. This has never before extended to promos that grant you stuff that far down the line.

            • hsdecktech
              Posted 4 years, 2 months ago (Source)
              @Lou_Rolfes @esports @PlayHearthstone That’s why this was not initially part of the refund schedule, why it’s not a bug, and why it’s considered “additional” from the historic standpoint.

      • RaneTDF
        Posted 4 years, 2 months ago (Source)
        @hsdecktech @esports @PlayHearthstone I appreciate you joining the conversation. I didn’t ask for further comments since the tweet seemed clear. There is no intention of stirring the pot, just to covering whst the community feels. Hope it wasn’t taken the wrong way 😊

        • hsdecktech
          Posted 4 years, 2 months ago (Source)
          @RaneTDF @esports @PlayHearthstone No worries. :)

      • LeBruce
        Posted 4 years, 2 months ago (Source)
        @hsdecktech @esports @PlayHearthstone I logged into Reddit a day after launch and it was all over the front page. I didn’t even register it as a possible issue as I still remember the days of opening the same legendary 3 times in a row. Personally didn’t bother me at all getting Drek’thar in a pack tbh.

        • rebobblehead
          Posted 4 years, 2 months ago (Source)
          @LeBruce @hsdecktech @esports @PlayHearthstone My main gripe was forgetting to buy the tavern pass and then immediately packing korrak

          • hsdecktech
            Posted 4 years, 2 months ago (Source)
            @rebobblehead Well that’s why Korrak gets the full refund (just bugged right now, turns back on in next hotfix). People are asking for that treatment on more things.
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