Bluetracker

Tracks Blizzard employees across various accounts.

Already submitted a bug report, but is anyone else not still getting Rank 2 bundle offerings? Also, this is the second time in the mercs store that I've been offered a portrait/bundle for a Merc that I have all the portraits. Any tips on if I'm doing something wrong @hsdecktech? https://t.co/Pg87ZMsTs6

Already submitted a bug report, but is anyone else not still getting Rank 2 bundle offerings? Also, this is the second time in the mercs store that I've been offered a portrait/bundle for a Merc that I have all the portraits. Any tips on if I'm doing something wrong @hsdecktech? https://t.co/Pg87ZMsTs6

ESheepCity

Posted 3 years, 8 months ago (Source)

Already submitted a bug report, but is anyone else not still getting Rank 2 bundle offerings? Also, this is the second time in the mercs store that I've been offered a portrait/bundle for a Merc that I have all the portraits. Any tips on if I'm doing something wrong @hsdecktech? https://t.co/Pg87ZMsTs6

hsdecktech

Posted 3 years, 8 months ago (Source)

@ESheepCity So there's maybe a couple things here. 1) did you buy the Rank 1? Because the Rank 2 are locked behind the Rank 1 (then it takes a bit to reset). 2) the team is looking into those not always working--more pronounced with very engaged players who have most things.

hsdecktech

Posted 3 years, 8 months ago (Source)

@ESheepCity One thing that seems to be happening is that some players aren't getting their personalized offers on their first login. For those players, it resets after a couple hours and a relog, for whatever reason.

ESheepCity

Posted 3 years, 8 months ago (Source)

@hsdecktech I know this was an issue the first time these ranked bundles were a thing, so I've relogged multiple times since my friend got the offer. (Thanks for helping troubleshoot!)

hsdecktech

Posted 3 years, 8 months ago (Source)

@ESheepCity Yeah, no problem. I’ve passed the info on to the team to look into. Thanks/sorry you keep helping us find these issues.

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Already submitted a bug report, but is anyone else not still getting Rank 2 bundle offerings? Also, this is the second time in the mercs store that I've been offered a portrait/bundle for a Merc that I have all the portraits. Any tips on if I'm doing something wrong @hsdecktech? https://t.co/Pg87ZMsTs6 (<a href="https://twitter.com/i/web/status/1471496772308455435">None</a>)
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@ESheepCity So there's maybe a couple things here. 1) did you buy the Rank 1? Because the Rank 2 are locked behind the Rank 1 (then it takes a bit to reset). 2) the team is looking into those not always working--more pronounced with very engaged players who have most things. (<a href="https://twitter.com/i/web/status/1471519579121750018">hsdecktech</a>)
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@ESheepCity One thing that seems to be happening is that some players aren't getting their personalized offers on their first login. For those players, it resets after a couple hours and a relog, for whatever reason. (<a href="https://twitter.com/i/web/status/1471519883028434949">hsdecktech</a>)
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@hsdecktech I know this was an issue the first time these ranked bundles were a thing, so I've relogged multiple times since my friend got the offer.
(Thanks for helping troubleshoot!) (<a href="https://twitter.com/i/web/status/1471520288319885317">None</a>)
<hr/>

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@ESheepCity Yeah, no problem. I’ve passed the info on to the team to look into. Thanks/sorry you keep helping us find these issues. (<a href="https://twitter.com/i/web/status/1471521741881036801">hsdecktech</a>)
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Tweet

Already submitted a bug report, but is anyone else not still getting Rank 2 bundle offerings? Also, this is the second time in the mercs store that I've been offered a portrait/bundle for a Merc that I have all the portraits. Any tips on if I'm doing something wrong @hsdecktech? https://t.co/Pg87ZMsTs6

@ESheepCity So there's maybe a couple things here. 1) did you buy the Rank 1? Because the Rank 2 are locked behind the Rank 1 (then it takes a bit to reset). 2) the team is looking into those not always working--more pronounced with very engaged players who have most things. (<a href="https://twitter.com/i/web/status/1471519579121750018">Source</a>)

@ESheepCity One thing that seems to be happening is that some players aren't getting their personalized offers on their first login. For those players, it resets after a couple hours and a relog, for whatever reason. (<a href="https://twitter.com/i/web/status/1471519883028434949">Source</a>)

@hsdecktech I know this was an issue the first time these ranked bundles were a thing, so I've relogged multiple times since my friend got the offer.
(Thanks for helping troubleshoot!)

@ESheepCity Yeah, no problem. I’ve passed the info on to the team to look into. Thanks/sorry you keep helping us find these issues. (<a href="https://twitter.com/i/web/status/1471521741881036801">Source</a>)
 
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