Bluetracker
Tracks Blizzard employees across various accounts.
Blizzard, please fix your Oceania servers.
Servers will randomly shut off during peak AU times and put us all on servers with 150 MINIMUM ping. There's also problems with OCE servers for up to a week after an event update, which makes playing new modes a bad experience for us. (I'm a support main and the first few days of Junkenstein's revenge sucked for me, how am I meant to aim with 300ms when I'm used to 30?. Especially when there's US players in my game with normal latency.)
This has been happening for MONTHS. Nothing has been done about it. I wouldn't even mind if Oceania servers went off around one time or on a certain day but it is literally pure luck as to whether or not you get a US server or an OCE one. We have no way of telling and it's not fair for those of us who don't want to decay in competitive while waiting for a fix that isn't coming.
Since we don't get our own server region (which is completely understandable) , a live server status within the comp menu would help. Or even an option to restrict max ping requirements. Please Blizz :(
Bill Warnecke
Hey everyone, we’re looking in to this. Any additional details you can provide in this thread can help us investigate. I know playing on a high ping is frustrating, I’m sorry for the issues.
Bill Warnecke
(I posted this as an edit on my original post but for visibility)
Hey folks, we've found the problem that's causing this issue and we've rolled out a fix. This particular issue was affecting several data centers including Australia, Japan, South America, and Singapore. Sincere apologies to those impacted, extra thanks for the additional details shared in our tech support threads. Cheers.