Bluetracker
Tracks Blizzard employees across various accounts.
Please confirm this about rendering device
There is no direct fix for this problem and its been around for nearly 3 years?
pcmasterrace
Tracks Blizzard employees across various accounts.
There is no direct fix for this problem and its been around for nearly 3 years?
pcmasterrace
Bill Warnecke
Render Device Lost is a bit misunderstood, it’s the error we show when you hit a graphics driver error, more specifically during TDR.
Over the life time of Overwatch we’ve seen several different causes for this to occur. These range from bad hardware, driver updates during game play (can be in the background from a windows update without the user knowing it was happening), overclocked hardware, driver bugs, and our bugs... and that’s just a short list.
Right now we’re not aware of any bugs (in OW or in drivers) that are causing problems. Most recently users with RTX cards had some stability issues which were resolved with driver and windows updates.
Our general advice for users hitting this is to update drivers, update windows, if you’re overlooked remove it temporarily to see if that helps, and finally check windows event viewer for more details which could help identify the issue.
Hope this helps, sorry you’re hitting stability problems. Cheers.