In my Purchases history, it says that I bought 5 copies of Senna. I may have actually crafted 5 - I'm not sure. Like, I may have crafted more than 3 and the server didn't sync up with my crafts or something?
Anyway, I can refund 2 of my rare wildcards, but when I do, it says that it will invalidate one of my decks. Did I spend 2 extra wild cards? Is this a bug?
I sent a support ticket, but I haven't heard from Riot in 2 days.
Help?
https://www.dropbox.com/s/1j99ujvx8zjs96n/5-sennas-purchased.png?dl=0
Comments
In my Purchases history, it says that I bought 5 copies of Senna. I may have actually crafted 5 - I'm not sure. Like, I may have crafted more than 3 and the server didn't sync up with my crafts or something?
Anyway, I can refund 2 of my rare wildcards, but when I do, it says that it will invalidate one of my decks. Did I spend 2 extra wild cards? Is this a bug?
I sent a support ticket, but I haven't heard from Riot in 2 days.
Help?
https://www.dropbox.com/s/1j99ujvx8zjs96n/5-sennas-purchased.png?dl=0
Likely a bug, and will likely be fixed in a future patch. I wouldn't worry about it too much right now.
There is an issue that your collection doesn't sync well when you spend your wildcards. They simply didn't diminish after you spend them. While you have 3 wildcards and spend all of them, it shows like you still have 3 of them. When you craft more, it let's you craft more than 3 so it might be about that issue.
You probably didn't have more wildcards but it shows you like you crafted more than you can. It happened one of my friend while he was streaming and he's also still waiting for them to correct the issue.
I hope it is fixed soon. For all people who will read here, Be careful while crafting cards with wildcards. After you crafted 3 copies, close collection and open it again. It corrects the wildcard amounts.
That's really good to know. Yeah, I did notice the issue where the # of wildcards was not going down. When I was getting errors from the server about not being able to craft, it said I had 7 rare wildcards, but when I re-entered the collection, I saw 0 rare wildcards.
I'm hoping I didn't lose any rare wild cards at least and it's just not tracking what happened properly in the purchase history.
Even if you lost, it was still tracked on your purchase history. I'm %100 sure of that Riot would compensate it. Just print screen it and send it to support.
Yep, I did that on Sunday. Just waiting for them to respond.
I've had a similar issue, noted on another thread. showing three Vladimir purchases for Wild Cards which I don't remember making; Vlad isn't in my collection and the refund button throws an error when clicked. Safe to assume there's some bugs there.