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Account desapear + recovery email not working

Submitted 5 years, 8 months ago by

Hi,

 

I created an account yesterday with the same name. It desapears. Can't log to it. So I clicked on recovery email but it never comes into my mailbox. So i decide to create a new account with the same name (apparently free). So, are accounts desapearing? Have I been deleting? If this is a bug I thing there is some emergency, desapearing members not cool :D

  • hieiLOCKED's Avatar
    30 2 Posts Joined 03/22/2019
    Posted 5 years, 8 months ago

    Hi,

     

    I created an account yesterday with the same name. It desapears. Can't log to it. So I clicked on recovery email but it never comes into my mailbox. So i decide to create a new account with the same name (apparently free). So, are accounts desapearing? Have I been deleting? If this is a bug I thing there is some emergency, desapearing members not cool :D

    1
  • hieiLOCKED's Avatar
    30 2 Posts Joined 03/22/2019
    Posted 5 years, 8 months ago

    Also, every other member can acces to a profile page, but the hiei account it returns "server error 500"

    1
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 5 years, 8 months ago

    I've fixed the underlying issue that caused this to happen. You should be able to login to your old account with the password you used to create your new one.

    Email not working is a known issue at the moment and will get fixed.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • Hiei's Avatar
    COMMENT_COUNT_200_HS 480 223 Posts Joined 03/21/2019
    Posted 5 years, 8 months ago

    TEST ok if this is my hiei account with already 2 posts who write this it means it work and I leave the topic, else I'll respond again :D

    Murlocs <3

    0
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