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S18 seasonal character cannot play with other seasonal characters

I created a Season 18 character, however I am unable to join games with other seasonal characters. When I try to join their party or invite them, it says "Seasonal characters cannot play with non-seasonal characters." Also, after completing Chapter I of the seasonal journey, I did not receive the gift. The icon in the lower left corner to claim it simply does not appear. Has anyone seen this? Is it a known bug? I'd hate to have to recreate the character...

  • Nevalistis
    Posted 7 years, 1 month ago (Source)

    Thanks. I realized after I posted I was incorrect regarding the chapter rewards so that part is a non-issue. For me, the Request Party Invite option was dithered on my friend who was also playing a seasonal game with the "cannot play with non-seasonal" error. I could invite the same friend to my party, but their character image did not appear in the party. In that instance, Start Game was dithered with the same error.

    ​

    One workaround was joining the friend's party, then they were able to start a T6 game (but not 10).. we were then able to back out of the game together, and then start a T10 game successfully. I'll post in the bugs thread as well.

    Much appreciated. Thank you for the extra details!

  • Nevalistis
    Posted 7 years, 1 month ago (Source)

    Hey /u/apantek,

    This is a known issue, but it's not consistently happening to everyone. Any information you have about your experience would be helpful, and if you can post in the thread I linked, we can gather it all in one place. It would be much appreciated.

    As for the C1 rewards, there aren't any. Might I recommend this great community resource for tracking your rewards and progress through the Season? It's pretty helpful. :)

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