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[MAJOR GLITCH] Kanai's cube extracted items are missing

Happened less than an hour ago; some people (including myself) have lost over 100+ extracted items on cube. https://us.battle.net/d3/en/forum/topic/20042936761

If you know anything about this glitch (or a possible solution?) please share with the rest of the class :(

Edit 1: http://i.imgur.com/FrLoUa2.jpg Item are selected but not available in cube, This is happening for both seasonal and non seasonal players.

Edit 2: Blizzard is currently asking all players affected by the glitch to rollback to an earlier save of your game file. This fixes some player's issues, not all.

IMO...... That's pretty BULLSHIT, the players make your games possible, took the time to PLAY YOUR GAME; PAY FOR THE GAME. We, the players, don't deserve this crap or mandatory rollback Blizzard. It's an option to play this game and you'll have at least 1 less person paying for your spaghetti-coded games.


  • Kauza

    Posted 8 years, 9 months ago (Source)

    Hey all,

    Thanks to Starboxer for linking this below. Wanted to repost it for visibility for anyone affected.

    An issue arose this evening which caused some players to lose their stored Kanai's Cube extractions. Our Development Team has identified the cause and addressed it so that no further players will be impacted.

    At this time it is recommended that players impacted by this issue perform a self-service rollback to restore their cube extractions. A rollback can be initiated by visiting https://us.battle.net/support/en/rollback/d3/.

    We apologize for the inconvenience and thank you for your patience and understanding.




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