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Blizzard Hearthstone Developer AMA - Ben Brode, Yong Woo and Christina Sims!
Welcome to the Hearthstone AMA! Today we have Senior Game Designer Ben Brode (/u/bbrode), Producer Yong Woo(/u/cataclyst78), and Community Manager Christina Sims (/u/CM_Zeriyah) here with us to answer your questions. They will be around from 2-4PM PST. For other time zones, click here.
There are a few rules that everyone needs to be aware of.
- Remain civil and respectful.
- Only one question per post, though you may post an unlimited number of times.
- Duplicate questions will be removed, questions that provide a unique perspective will be allowed.
- Try to focus on questions that have not already been addressed in interviews or comments. Originality is key!
Failure to follow these may result in the removal of your comment or a temporary ban for the duration of this event.
Let's get this started!
Edit: Hearthstone released on Android tablets! Blog info
Edit 2: The AMA is now finished! Thanks, everyone!
Yong Woo
Thank you so much for joining us! This is my first AMA and time just flew by. Feel free to reach out to us on Twitter. We love it when people share their awesome Hearthstone moments with us.
And since Brode won't do it: HAHAHAHAHAHAHAHAAHAHAHAHA
Yong Woo
We feel that 9 heroes already offer enough variety. We are not currently considering adding more hero powers.
Yong Woo
Holy moly! runs out of the office to go download it on his android tab
Yong Woo
We are focused on great player experience first and foremost. If cosmetic unlockables are something that the Hearthstone community would be really excited about, it's something we can look into!
Yong Woo
We love Hearthstone puzzles too! We don't currently have plans to put them into the game, but I would love to see someone in the community pick up the torch and regularly post (weekly?) puzzles. Do eeeet!
Yong Woo
My favorite card right now is Echo of Medivh. Day9 blew my mind with the Echo/Molten Giant combo. I spent all weekend trying to get a variant of it that will get me past Rank 10. So far I haven't found the sweet spot but it's been really fun figuring it out.
Yong Woo
We are really interested in doing cool/fun events. Like the GvG prerelease arena and the Naxx wing openings. We're continuing to explore more for the future and the focus is on fun surprises.
Yong Woo
Not currently.
Yong Woo
Meaningful and fun achievements are hard to design! But we've been thinking about them.
Yong Woo
Yes! We have so many ideas we are crazy excited about.
Yong Woo
We think this is a great idea! It's something we talk to Battle.net team about.
Yong Woo
You joke but we did a lot of paper prototyping earlier in the process! Now we have tools that lets us try out new ideas quick in the game.
Yong Woo
We want to encourage players to do things that lead to great Hearthstone experience. :)
Yong Woo
I'll let the sound team know. They would be so thrilled!
Yong Woo
Sound and animation come near at end of the process. Sound and animation are all done in-house so there's a ton of collaboration between designers/artists/sound team for these. It's really exciting time because that's when the cards really come to life!
Yong Woo
It's something we like to bounce ideas around over lunch. But it's not something we have in our immediate future.
Yong Woo
Hearthstone will be compatible with payment methods supported by Google Play, so yes.
Yong Woo
We got really good feedback from Naxx. We're starting to get really great feedback from GvG as well. Based on this feedback we're going to figure out what would be the best player experience in the future. We definitely noticed how much players enjoyed single player content.
Yong Woo
We want to give each class a lot of different ways to build a deck. We also want to make each class feel distinct and have its own flavor. Tribal theme is a fun way of doing that!
Yong Woo
We haven't made any changes to the arena matchmaking. But I would like to remind everyone that if you win 3 games, you are winning half of your games! Every win over 3 makes you exponentially more awesome.
Yong Woo
We think this is a really cool idea too. Something we are excited to do once we have a breather.
Yong Woo
Often different parts of the team are working on different stages of an expansion. While card FX and engineering implementation wraps up, design team is often moving ahead and concepting out the next set of content. We have some cool tools that allow our designers to play with different card ideas and missions before we decide to go all the way with implementation.
Yong Woo
We are making sure that Hearthstone is a great tailored experience on a phone. Don't be surprised if you see some modifications to make it mobile-awesome!
Yong Woo
chugga chugga chugga!
Yong Woo
Sound team would be really jazzed to do something like that. We'll talk about it for the future!
Yong Woo
We are always pushing the boundary for trying new game mechanics. In the case of Flame Leviathan, we wanted to try an effect that triggers when you draw a card. Whenever there's a new game mechanic it's hard to evaluate how good it is until you play with it a whole bunch. Even though you don't have control over exactly when it goes off, mana free 2 damage AOE can be very powerful. It was very exciting to see Trump run with the card in his deck over the weekend. He was having a ton of fun with it.
Yong Woo
We definitely want to add more!
Yong Woo
We are excited about making more fun and easy ways for players to get together and compete against each other. We have a bunch cool ideas we've been bouncing around at the office. We are definitely excited but still at an early stage of forming the idea.
Yong Woo
We are always thinking ways to improve the match making system. But we don't think that power level of a deck is directly proportional its dust value.
Yong Woo
Oh sweet, a production question! :D What is the process to get a card created?
First design team comes up with the theme for the given expansion. In the case of GvG, the theme was going to be Goblins, Gnomes, and their wonderful mechanical inventions. The backbone of the set is designed around that theme: e.g. we definitely need to have a Goblin Shredder! So those cards start from the flavor and then game mechanics is built around it. "Piloted" mechanic arose from the hilarious image of random denizens of Azeroth ejecting out of these things. Other cards start from interesting and fun game mechanics we want to highlight in the expansion and then we come up with the best name/art work that would fit that card mechanic: e.g. Bouncing Blade.
Once name and stats start taking shape, we take a look at the huge breadth of amazing WoW art we already have in our repository. If there's something that fits perfectly we go with that. If we can't find something we are perfectly happy with, the designers work with the art team to put together an art description which describes what that card is like. The art description then goes out to the wonderful artists we work with and we collaborate with them to finish the piece. Sometimes we want something very specific for a card, other times there's general guideline which the artist can run with.
Yong Woo
This is something we'll want to address as we release more content. But we feel that we're still far away from that point. We're continuing to think about the best player experience for this.
Zeriyah
LEEEROOOYYYYYYYY
Zeriyah
Thank you to everyone that submitted questions for our AMA! We had a great time answering questions that were on your mind. If you'd like to reach out to us on social media, we can be found here!
Thank you for participating, and enjoy Hearthstone on Android tablets!
Zeriyah
It's generally better to add new cards that may give older cards additional face time than buffing old cards. We really don't want to buff and nerf more than necessary.
Zeriyah
He's so fluffy!
Zeriyah
We're always looking for new features we can potentially add - there's certainly a backlog of things we could potentially add to Hearthstone. If you'd like to see something like tournament mode in the future, the best thing to do is start talking about it! What kind of features would you like? What would make you excited to play a mode like that?
Start up that conversation and we'll keep an eye out for what you like.
Zeriyah
He's so tired! Give the bird a break!
Zeriyah
I've been having a ton of fun with Feign Death lately - I just love seeing what cards I may get from a Shredder, or making a bazillion Baines with Baron Rivendare in play. I call it "The Baine Train".
You can request a tour of campus here if you're in the area!
Zeriyah
JUST KIDDING ITS LIVE
You have no idea how bad we wanted to talk about this during the AMA.
Zeriyah
So here's the low down on this - we can't say that third party software is ok, because that software isn't coming from Blizzard. We can't guarantee its safety, and the last thing we want is some piece of third party software to contain a virus, trojan, or malware that hurts our players. So for everyone's safety, we can't just say "X is ok!" because if it isn't, well...that's not good.
So for safety's sake, we just can't say that third party software in general is ok, regardless of what it does.
Zeriyah
GET DOWN
Zeriyah
The smell of a freshly cracked card pack. :)
Zeriyah
If you'd like to spectate both players at the same time, just follow these steps:
Zeriyah
Absolutely - this is something we're currently looking into. The new players experience is something really important to us, and we've seen a lot of feedback about Casual Mode feeling less than casual to new players. We don't want to just push people that are new and have decided to purchase packs into a different tier of players right away either, but we would like to improve the overall experience for Casual Mode as a whole.
Zeriyah
We're still targeting this month for Android tablets - we'll have more information for you soon!
Please live!
Zeriyah
Well met!
As community, we actually don't limit ourselves to just forums when we're collecting overall sentiment. We have our official channels, such as the Hearthstone Facebook and Twitter, where we have regular conversations with players, but we're also monitoring many other places as well. Our forums, Reddit, our fansites, our fansite's forums, Twitch ... this list could go on for awhile. Basically, if you're talking about Hearthstone, we want to read it!
Aside from the spam posts afflicting our forums (which we're currently working on a fix for), it's actually not a bad thing for players to be able to come to our forums and voice their opinions, even if other players may not feel their concerns are valid. That sort of feedback, even if it isn't as constructive as posts on other forums, are still insightful. It's good for us to know how our players are feeling about certain cards or strategies, but I can see why other forums aren't as open to feedback of that nature. In the end though, it helps us make a better game.
Zeriyah
We're always keeping an eye out on balance in Hearthstone. We (as Community) are pretty tight-knit with the balance designers as content is released. We monitor feedback and sentiment, and discuss the initial reactions to cards with the designers. They're watching things on more of a numerical level, though they're also in the thick of things too.
All that aside, it's a little early to make any changes to cards right now. With so many new cards released with GvG, we like to see players develop and evolve new strategies to counter what may have been vexing them previously. We're watching though.
We're always watching. o_o
Zeriyah
I was actually chatting with Mike Donais about adding a "Maddest Bomber" at some point. I kid you not, he cackled. The way his mind works frightens me sometimes. I think he is the Maddest Bomber.
Zeriyah
That one's on me - when I was addressing this question, we hadn't announced Heroic mode quite yet, so I was alluding to Heroic mode as a reason to return to Naxx.
We like to consider Naxx a fun way to acquire new cards and a way to freshen up the current meta with those cards, but we also have to be careful as to what kind of rewards we offer since we also don't want that content to feel tired or tedious over time. Killing the same Naxx boss over and over again is less fun and feels more like work. Playing against other players to complete quests is just way more fun and dynamic, especially now with the release of GvG.
Zeriyah
If you have both players on your friends list, you can actually spectate both players at the same time! You can see both player's cards, what they draw, etc. It's great for tournaments.
We have gotten a lot of feedback regarding the cards in the second player's hand being upside down, so that's something we're aware of.
Zeriyah
We like to do internal tournaments from time to time, and he brings some pretty terrifying decks to the table.
Also, I always see him cruise past my window on a skateboard or scooter. Gotta go fast!
Zeriyah
Skynet is correct - we haven't changed the pool of minions Bane of Doom is able to summon in GvG. It's something we're looking at though - we have to be a bit more careful with this card as opposed to Webspinner, since Bane of Doom puts a Demon directly into play rather than just puts it into your hand.
Zeriyah
Hi all! We're all super excited to be here today. Especially /u/bbrode. :) Thanks for providing your questions here on the Hearthstone Dev AMA today. We're diving right in!
Ben Brode
Still trying to figure this out. Looking for community feedback on this too. We have a lot of options for the mix of adventures, expansions, and other things, and for the pace of those things. Choosing the right strategy is a big focus for us right now.
Ben Brode
Thanks everyone!! We had a great time! I love working on Hearthstone so much, and interacting with people who share my passion is exhilarating. Hope to do this again soon - feel free to hit me up on Twitter in the meantime (though I can't seem to get to every tweet these days!)
See you in the Inn!
Ben Brode
four hours of playing hearthstone, followed by lunch, followed by four hours of playing hearthstone Kappa
Ben Brode
We sit basically on each others' laps, so collaboration is super easy. Often brainstorming begins in email or excel, and then once we have a direction we like, we hash things out by chatting and shooting ideas back and forth. It's really fun. :)
Ben Brode
We have to take into account the translation into all languages, too! I think Warlock is Hexxenmeister in German. :) But yeah, heard a lot of feedback on poor old Neptulon - we'll take a look. Bit weird to change a card's name post-launch, though.
Ben Brode
It's something we'd like to tackle.
Ben Brode
I don't think so. The cards we cut from Naxx got buried in the crypt.
And yes, almost every card has been reworked at some point - iteration is a big theme for us. :)
Ben Brode
Thanks for linking this! It's a good primer on randomness in games. There is lots of design theory out there regarding this topic. I also recommend Richard Garfield's talk on Luck in Games.
In general, the existence of luck in a game doesn't have a direct correlation with the amount of skill in a game. "Bad beats" exist (see: Poker), but those are great stories too. Over the course of 7 game series, many moments exist for players to exercise their incredible skill. Playing to the "out" of winning a lucky flip is still a decision you make, along with the decision you made to play that deck in the first place.
Ben Brode
Stuff like this ;-) http://hearthstone.gamepedia.com/File:Development_-_minions.jpg
Ben Brode
I think laddering is pretty chill right now (except for ranks 5+), and we like that it doesn't feel so bad to lose games. It's mostly a great way to compare yourself against your friends and other players.
Ben Brode
Yeah, as someone who has been playing with Bolvar for months I was surprised at the number of players who had decided it was only as good as the dust it was made of. ;-) Bolvar is awesome! It's tough to determine how good a card is just by reading it, though. That's why we have a Balance team, and it's also why playing with a new set is so fun! There's so much to learn and try!
Ben Brode
No, it was a result of some changes we had to make to enable Kezan Mystic to work, and it slipped by us. We plan to fix it in an upcoming patch.
Ben Brode
Yeah, that's something we'd like to get working some day. Golden cards in the Arena would be rad.
Ben Brode
We are working to improve our matchmaking to make this a better experience for your friends.
Ben Brode
"Stealing" effects have traditionally been the source of much consternation for us. Mind Control was infuriating when it cost 8 mana. Mind Vision was rage-inducing when it stole a card from the opponent's hand. We pay close attention to these types of effects.
Power level is an easy thing to tweak if things are too powerful, and we've taken steps like this in the past, where needed. We'll keep watch to make sure things aren't out of whack.
Ben Brode
Not at this time - we already give gold for playing in Casual/Ranked, for playing in the Arena, and for quests completed in both.
Ben Brode
Art be subjective, yo. :)
Ben Brode
In general, when keywords do more than 1 thing, it is tough to remember the full scope of what they do. I like simple keywords like "Can attack twice" or "can attack immediately".
We could do something like "Shrouded from Spells. Shrouded from Hero Powers." Or we could just say Shroud means "can't be targeted by anything but attacks" and make Battlecry not work either.
We might break this rule sometimes, but it's something we need to be careful of.
Also, we like it when keywords imply what they do. "Shroud" doesn't have that direct link to the rules text that "Charge" and "Taunt" have. We also discussed "Untargetable" and "Ethereal".
At the end of the day there are LOTS of reasons to keyword or not keyword something, and this was right on the razor's edge with this one. Just happened to fall on the "not-keyword" side of the line, at least for now.
Ben Brode
Oh it's way too early to tell. We just tossed a stick of dynamite into the metagame. Going to take a while for things to settle down and we can get real data.
Ben Brode
There are some obvious ways to add deck slots, but the most obvious methods aren't always the most elegant, and it's important to us to keep Hearthstone's UI clean and simple. We know you guys get it, and I've seen some clever ideas posted here on reddit that take these goals into account.
We know you guys want more deck slots. We have some cool ideas for satisfying our power-users, I think we can make magic happen somehow. :)
Ben Brode
Yes, it's something we've been hoping to get in there for a while. Just goes to show you how large our backlog of awesome features is. ;-)
Ben Brode
Hopefully our matchmaker will find you a fair match, regardless of your skill level and the size of your collection. We do play close attention to this, though; new players are super important to us. We'll keep it in mind as we continue to release new content.
Ben Brode
I've seen that UI design before! :)
We agree that something in that vein is pretty cool.
Ben Brode
Mostly the cards get cooler as they move through development, so our old designs are kind of boring. Oh! Here's one. This is the original design for Sabotage (it sounds cool but plays pretty badly):
(6) Destroy an enemy minion and all copies of it in your opponent's hand and deck.
Ben Brode
There are pros and cons and we have to figure out when, if ever, the right time would be. Pros: Would be friggin' rad. Cons: less likely to get cards for the specific class you're excited about. Balance is trickier.
A good design exercise is to think: "How many classes is too many?" My sense is that it's closer to 9 than to 20.
Ben Brode
Seems like a cool idea ;-)
Ben Brode
Howdy! I super appreciate that you guys are looking out for new players. It's really important to us that Hearthstone is approachable and accessible. We're on the same page here.
We do have some problems with Matchmaking. We had taken steps to make sure brand new players were not matched against players who had already built massive collections, but we recently found some issues there and have been working to make it better.
We are going to continue to monitor the new player experience, and I do think we'll need to do things to make it better over time, especially as we continue to release new content.