Bluetracker
Tracks Blizzard employees across various accounts.
Community Feedback - Fireside Gatherings
Greetings Reddit - Community Manager Zeriyah here! Today, I'm looking for some of your feedback on our Fireside Gatherings program. We'd love to hear what is on your mind regarding everything Fireside Gatherings. We've seen a lot of feedback so far, from our initial announcement to players using Evolve to get the card back, to players hosting weekly events to gather fellow Hearthstone fans in their area. I just want to hear what's on your mind, and what we can do to make things like this more successful in the future.
We've mirrored the post below on our official forums, or you can chat at me via @CM_Zeriyah on Twitter if you so prefer:
Have you held a Fireside Gathering of your own lately? Did you attend one live? We'd love to hear your feedback! Tell us your thoughts on Fireside Gatherings today, and let us know what you thought of playing Hearthstone with others in the same physical space. We're looking for feedback on topics such as:
Organizers:
If you ran a Fireside Gathering - What were some of your biggest hurdles?
What do you think would keep people coming to a Fireside Gathering if they already have the card back?
What kind of venue do you feel works best for Fireside Gatherings? Have you had more success at certain locations over others?
Attendees:
Do you like the Fireside Friends card back?
If you attended a Fireside Gathering - was it easy to hop in and play with others? Did you run into any issues?
What kind of things would keep you coming back to another Fireside Gathering in the future?
Don't limit yourself to just those questions! Let us know what you think of Fireside Gatherings!
Zeriyah
Yup, still reading them! I just can't reply to them all. :) It wasn't me that answered your support ticket (that's our awesome customer service department), but I'm glad they helped you.
Zeriyah
liquidhearth.com/gatherings!
Zeriyah
Thank you all for the feedback! Please keep it coming, and don't be sad if I don't address your feedback directly - I am one and you are many and there is lots to read! I will be gathering up your sentiment and discussing it at length with the Hearthstone developers. Thank you so much!
Zeriyah
When you have this up, send me a message here on Reddit! I'd love to see it.
Zeriyah
Curious - how did you first hear about the Fireside Friends card back?
Zeriyah
Thank you for the feedback! The way other card games out there have run their programs is something I am particularly familiar with. ;)
I appreciate the ideas regarding other game modes, but I am looking for feedback on the Fireside Gathering program in particular at this time.
Zeriyah
Understandable. One issue with this is that Hearthstone may not necessarily bring revenue to hobby stores like physical card games do, so there is less incentive for store owners to hold events like this in a traditional brick and mortar store. Offering the sale of product towards drafts, tournaments and card pack sales keeps those stores in business, which isn't something that Hearthstone can bring to the, ahem, table.
This isn't true for every store, but it is something to keep in mind.
Zeriyah
Thank you! We are looking forward to mobile release of Hearthstone as well. (iPhone, Android devices)
Zeriyah
Is this something you continue to use today?
Zeriyah
Did you enjoy the more social experience that using software like Evolve offered, or was it simply just easier to get the card back in this way? Do you continue to use Evolve even after you acquired the card back?
Zeriyah
Feedback, both positive and negative, is valuable. Thank you for taking the time to contribute to the discussion and to offer your opinion and feedback. Different people are motivated by different things, and getting insight into your opinions on the program is welcomed.
Zeriyah
Thank you both for the feedback. :)
Zeriyah
We've definitely seen requests for different game modes rise as the popularity of Fireside Gatherings has grown. We're keeping that feedback in mind, but we also want to make sure the Gatherings themselves are an interesting enough and enjoyable experience for players.
Zeriyah
Anyone can set up a Fireside Gathering in their area easily - firesidegatherings.com has some posters you can print out if you want to advertise, and liquidhearth.com/gatherings has been a great host for community-run events - You can submit an event of your own! Don't be afraid to set up a Gathering! There may be people in your area just waiting for the opportunity.
Feel free to ask for advice on Twitter @CM_Zeriyah, and I can have some of our fansites also help you out with helpful tips from their successful events.
Zeriyah
We definitely have heard the feedback that it was a little confusing that players on your friends list didn't show up on Players Near Me. While de-friending those people would have triggered people to pop up on that particular list, we know that is pretty inconvenient to do to "test" that function.
Zeriyah
Thank you for the feedback, alienware!
Zeriyah
Thank you!
Zeriyah
Thanks for the feedback! We're absolutely keeping on eye on things like potential issues that may pop up, and we also resolved some issues in our latest patch. Sometimes networks may be set up so that the computers can't actually "talk" to each other. If you can't see your friends on the Players Near Me feature and you're on the same subnet, those particular security measures may be in place.
However, if you CAN see your friends on Players Near Me and didn't get the card back after playing your 3 games, that's something we want to hear about.
Zeriyah
Would you participate in Fireside Gatherings or tournaments even if no card back or reward was offered?
Zeriyah
So was the biggest hurdle for you the lack of people playing Hearthstone in your immediate area? Was it simply more convenient to get the card back in this manner? Was the concept of playing Hearthstone in a more face-to-face manner not as appealing, or too inconvenient?
Zeriyah
Thanks for the feedback. We did fix some issues with the Players Near Me feature in the latest patch. Please let us know if you have similar issues in our Bug Report forums!