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Deadman's Stand - Game Breaking Bug

Hi all,

THERE IS CURRENTLY A GAME BREAKING BUG THAT COMPLETELY PREVENTS PEOPLE FROM PLAYING THE GAME ENTIRELY.

So today I decided to log in and play a few matches of Heroes, as well as experience a newly introduced brawl.

I queue up, get in a game, select a character and wait as my team does the same.

One person does NOT select a character (I'm assuming they failed to connect). The character select countdown ends, and the game begins.

We load onto the map, but there are only 4 of us. The 5th person that never selected a character appears to be an empty white frame in their portrait on the Party UI.

The countdown reaches 0:00 and the game stands as it is. Nothing happens. The gates don't open. All of us decide to leave the match and queue again, but little do we know we are forced to re-connect to the same game over and over and over again. A game that hasn't started and that therefore will never end. There is no option to abandon the match or to reject rejoining it.

There are 5 of us currently (4 stuck in the Brawl Purgatory and one person unable to connect) that are unable to play Heroes of the Storm in its entirety because of this bug.

Every time I reconnect there is a Tab Score Screen open, that I can not close.

All 4 of us tried reconnecting into the same game, but the gates are still closed and nothing is happening. Please kill this game instance, set us free so we can go play other modes and fix this bug.

Thank you.

UPDATE #1:

The 5th person seems to have tried to re-join the game, because now there is a 5th character present on the map. However, their talents re blank on the Tab screen - not because they were not selected, there are no empty boxes presented - just nothingness.

UPDATE #2:

Made an official Bug Report on Blizzard forums:

https://us.battle.net/forums/en/heroes/topic/20762316490

UPDATE #3:

I have been released from the purgatory! Yay! Though I am now terrified to play Brawl :(


  • azgaz

    Posted 6 years, 6 months ago (Source)

    Hey all,

    We've just disabled the Brawl queue in all regions while we figure this out. Apologies for throwing you into an infinite rejoin loop, definitely not intended.




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