Bluetracker
Tracks Blizzard employees across various accounts.
Cost missmatch between store ingame and steam
I was looking around at the rRings of Inmortality starter pack and i found that there's a cost difference between the 30$ mark ingame to the actual price steam list of 36$.
I'm from Spain and here we have euros, so i guess the conversion problem comes from there, so its 30€ instead of 30$ but conversions should't be done 1-1 when there's exange rate is not 1-1.
If i recall corectly from when i bought the original starter pack the exange rate was done correctly so it was the actual prize in dollars and not a 1-1 exange with euros.
I hope that it is a bug and not an intended feature because if feels very bad to pay more for the same thing, specially when many countries in europe dont have the sallary of the US.
EDIT: checked the other articles in the store (mythril) and the same thing happens, the cost shown ingame is not the same that the steam page list when I click
rhinophu
The difference in price is not because we tell Steam to charge an equal number of euros as dollars, it’s due to Steam adding on regional taxes, including VAT, if applicable.
Our store settings for Steam are that they should charge the current conversion rate from dollars to the local currency, but they handle everything else. As far as I know, there’s not even an API for us to use to determine the local currency of the user in question, so that we can show the correct regional price in the store, which we would love to do if we could.
Our only other option is to give Steam a list of prices in each regional currency, but that’s impossible for an indie team of our size to manage (both in terms of setting reasonable values for the hundreds of regional currencies, nor for the additional accounting burden that would generate).
I feel bad about this, because I would really like to charge everyone a reasonable price. But unless we can get a publisher with an actual accounting department, I don’t see any way to address this issue.