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Vote buttons not working on certain threads/comments

Submitted 5 years, 4 months ago by

I tried to downvote a comment and got redirected to https://outof.cards/voting/remove/x/xxxxx although voting on another comment worked.

Edit: it seems this issue is not specific to comments but to downvoting.

  • BlueBanana's Avatar
    125 19 Posts Joined 05/29/2019
    Posted 5 years, 4 months ago

    I tried to downvote a comment and got redirected to https://outof.cards/voting/remove/x/xxxxx although voting on another comment worked.

    Edit: it seems this issue is not specific to comments but to downvoting.

    0
  • sinti's Avatar
    Senior Writer Chocolate Cake 2070 2792 Posts Joined 10/20/2018
    Posted 5 years, 4 months ago

    Can you link a post you were trying to downvote? And list any actions you did on that page previously to that, if you can remember? Also what browser and device are you using?

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    0
  • Horus's Avatar
    Detective Pikachu 2575 3348 Posts Joined 05/29/2019
    Posted 5 years, 4 months ago

    The issue doesn't seem specific to downvoting either ... I was upvoting some comments and kept being redirected to this white internet tab listing the comment ID, the voting count, and the success of the point up/down ... but it doesn't trigger for every vote up or down ... haven't found any consistent rational as to when it does or doesn't redirect

    Precisions: Google Chrome (up to date), on a PC

    Struggle with Heroic Galakrond's Awakening? I got your back : 

    0
  • Chimera's Avatar
    HearthStationeer 685 680 Posts Joined 10/22/2018
    Posted 5 years, 4 months ago

    This does happen from time to time. I am not sure exactly what conditions are required for this but i can tell you that if you get that white page the vote was still recorded, it just opened a page with a small bit of code instead of the buttons visually updating as normal.

    Hopefully we can get this bug pinned down sooner than later. I don't believe we have figured out how to reproduce it yet; if anyone can certainly let us know!

    2
  • Horus's Avatar
    Detective Pikachu 2575 3348 Posts Joined 05/29/2019
    Posted 5 years, 4 months ago

    I tried a systematic approach to see what could trigger the bug but couldn't reproduce it again ... It did happen randomly a couple time this morning (10-11'ish, Pacific Time) while checking the new card reveal and the related discussion threads. The code however made it clear that the voting operation was successful, so we got that!
    So far so good? :P 

    Struggle with Heroic Galakrond's Awakening? I got your back : 

    0
  • Fluxflashor's Avatar
    CEO 2015 3142 Posts Joined 10/19/2018
    Posted 5 years, 4 months ago

    We did just discover an issue with javascript breaking on certain pages due to comment quotes and a fix for that will be arriving soon. That may have been the culprit for votes as well though I do know voting sometimes gets funky after you've replied to or quoted a post - a proper fix requiring a bit of a js rewrite for our voting stuff.

    If you do encounter any issues with voting, or any interactivity. Make note of the page it failed to work on and check your developer console (F12) to see if there are any errors. Try refreshing the page and seeing if the error still occurs. Let us know how things go after that, making note of any specific errors greatly helping us track down issues.

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    1
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