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JSON Importer doesn't appear to work

Submitted 3 years, 8 months ago by

Trying to import the using the JSON importer fails every time. Sometimes I get a cloudflare warning and I have to log back in.

  • frenzy's Avatar
    COMMENT_COUNT_200_HS 945 474 Posts Joined 05/30/2019
    Posted 3 years, 8 months ago

    Trying to import the using the JSON importer fails every time. Sometimes I get a cloudflare warning and I have to log back in.

    by frenzy 5 years, 2 months ago
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    by frenzy 4 years, 9 months ago
    3 1440 1440 2069 0
    by frenzy 4 years, 7 months ago
    1 1640 1640 1150 0
    by frenzy 4 years, 3 months ago
    1 1380 1380 1240 0

    0
  • Fluxflashor's Avatar
    CEO 2025 3142 Posts Joined 10/19/2018
    Posted 3 years, 8 months ago

    Are you using HSTD on Windows? If so, I'd recommend using our Plugin
    https://outof.cards/hearthstone/decktracker-plugin/

    It eliminates the hassle of the manual work involved in updating a collection, even if it is just copy-pasting a blob of JSON.

    I'll have to dig deeper into exactly what is failing with it though. Cloudflare error is kinda weird, if it happens again I'd love the exact error you're getting and the code that comes with it so it can be referenced in logs.

    It definitely should not be logging you out though, it makes me think you're being redirected to the generic server error page which does not contain any login data on it. If you go back to the homepage (or any page) from a server error page, you should be able to use the site as normal.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    0
  • frenzy's Avatar
    COMMENT_COUNT_200_HS 945 474 Posts Joined 05/30/2019
    Posted 3 years, 8 months ago

    I gave up on any self-management of my personal computer years ago. Went from duel boot Windows+Linux to Apple. One of the reasons for playing HS. It works on my 6 year old laptop.

    You are right about the logging out thing - that's an anomaly.

    The sequence I follow, consistently is:

    1. Open two tabs one with JSON importer and some other page (eg: HS landing page)
    2. Hit import. Watch for the queueing notification. Watch for the failure notification.
    3. Refresh other tab - get CF error
    4. Refresh error page - get site back

    Here's an error heading:

    Error 502

     Ray ID: 639ccb0a0dc45415 • 2021-04-02 20:26:36 UTC

    by frenzy 5 years, 2 months ago
    4 3400 3400 1268 0
    by frenzy 4 years, 9 months ago
    3 1440 1440 2069 0
    by frenzy 4 years, 7 months ago
    1 1640 1640 1150 0
    by frenzy 4 years, 3 months ago
    1 1380 1380 1240 0

    0
  • Fluxflashor's Avatar
    CEO 2025 3142 Posts Joined 10/19/2018
    Posted 3 years, 8 months ago

    I've made some rather large changes to how we're dealing with these now and we shouldn't see any more cloudflare errors due to timeouts.

    When you submit JSON, it is now destructive - anything not in your string is going to be removed from your collection if it previously existed. This was something we were missing for a long time and I'm happy to announce has changed.

    Your collection will also now be queued without your browsing waiting for a response on its status. We update your local collection immediately based on the data submitted and then we store a copy when our queue has time to do so. There could be a potential issue during high site load where you will be browsing and we'll send you an old copy of your collection, but that should be quite rare and fixed shortly after as the details process on our end. 

    Previously we had two different systems for updates, the one that runs for deck tracking clients and the manual input here, now they both use the same system.

    Founder, Out of Games

    Follow me on Twitch and Twitter.
    If you are planning on playing WoW on US realms, consider using my recruit link =)

    1
  • frenzy's Avatar
    COMMENT_COUNT_200_HS 945 474 Posts Joined 05/30/2019
    Posted 3 years, 8 months ago

    Works well.

    It is a little disconcerting that there's a notification for queuing, but nothing on completion. But, it is pretty obvious when you go back to viewing specific decks.

     

    Thanks! :)

    by frenzy 5 years, 2 months ago
    4 3400 3400 1268 0
    by frenzy 4 years, 9 months ago
    3 1440 1440 2069 0
    by frenzy 4 years, 7 months ago
    1 1640 1640 1150 0
    by frenzy 4 years, 3 months ago
    1 1380 1380 1240 0

    1
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