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Reporting Bugs & Other Issues

Submitted 5 years, 9 months ago by

Welcome to HearthStation all! As of the creation of this thread, the website is still undergoing (very competent) development. As such, there will be surely be some problems or interruptions from time to time. In the likely event that you are the first to discover something that is not working as intended, please do let us know in this forum (with a NEW thread!) if you have a minute! If you are not sure if a thing is doing what is should be you can let us know that too, and we would be happy to shed some light on it and investigate!

When reporting bugs or other errors, please try to include as much information as possible. The more we have to go on, the easier it will be to solve! This would include things like the URL (www.domain.com/subdomain/all-kinds-of-other-fun-stuff), what you were doing at the time, a good description of what the problem is, a method of replicating this issue if possible, and even the time. All reports are greatly appreciated and play a part in building HearthStation to be the most reliable and feature-rich fan site for Hearthstone.

If you have ideas, suggestions, or feedback, we encourage you to share your thoughts in the Site Feedback & Ideas forum!

  • Chimera's Avatar
    HearthStationeer 685 680 Posts Joined 10/22/2018
    Posted 5 years, 9 months ago

    Welcome to HearthStation all! As of the creation of this thread, the website is still undergoing (very competent) development. As such, there will be surely be some problems or interruptions from time to time. In the likely event that you are the first to discover something that is not working as intended, please do let us know in this forum (with a NEW thread!) if you have a minute! If you are not sure if a thing is doing what is should be you can let us know that too, and we would be happy to shed some light on it and investigate!

    When reporting bugs or other errors, please try to include as much information as possible. The more we have to go on, the easier it will be to solve! This would include things like the URL (www.domain.com/subdomain/all-kinds-of-other-fun-stuff), what you were doing at the time, a good description of what the problem is, a method of replicating this issue if possible, and even the time. All reports are greatly appreciated and play a part in building HearthStation to be the most reliable and feature-rich fan site for Hearthstone.

    If you have ideas, suggestions, or feedback, we encourage you to share your thoughts in the Site Feedback & Ideas forum!

    1
  • anchorm4n's Avatar
    Harbinger of Winter 1915 2511 Posts Joined 03/13/2019
    Posted 5 years, 9 months ago

    I just tried to create a theorycraft deck around Kalecgos. After I hit the save-button, an server error occured (500). The only things out of the ordinary were two cards from the new expansion and a rather lengthy name for the deck (Greedy Big Spell Freeze Mage). Any help would be appreciated!

    Edit: Whoops. It seems like the deck was created after all - five times. Only one of them appears to contain cards, since the other four cost 0 dust. None of them can be opened, all lead to the server error. You can find them searching decks with the filters for class (mage) and decktype (theorycraft). 

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

    1
  • AlexJnr's Avatar
    125 35 Posts Joined 03/14/2019
    Posted 5 years, 9 months ago

    Glad to take part in the Beta Test (sort of) for this Project)))

    Welcome, you may bow before me!

    1
  • AlexJnr's Avatar
    125 35 Posts Joined 03/14/2019
    Posted 5 years, 9 months ago

    I wish the button on the top-left of the page would redirect me to the home page

    Welcome, you may bow before me!

    0
  • Fluxflashor's Avatar
    CEO 2025 3142 Posts Joined 10/19/2018
    Posted 5 years, 9 months ago

    Hey guys, please make NEW threads for bugs or feedback (and in the appropriate forums :D)

    @anchorm4n I fixed the issue that caused the errors. It was attempting to build deckstrings for cards that don't have actual game data (fun oversight on my part)

    @AlexJnr HearthStation text on mobile will be made clickable - thanks!

    Founder, Out of Games

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    1
  • anchorm4n's Avatar
    Harbinger of Winter 1915 2511 Posts Joined 03/13/2019
    Posted 5 years, 9 months ago

    Thanks! Could you also delete 4 of the 5 decks I created, sparing the one which shows a dust cost (and featuring a guide, above all)? I don't seem to be able to do this myself... 

    I notice I am confused. Something I believe isn't true. How do I know what I think I know?
    Harry James Potter-Evans-Verres, hpmor.com

    0
  • AsukaLangley's Avatar
    45 15 Posts Joined 03/21/2019
    Posted 5 years, 9 months ago

    The recovery password function no work.

    The email no arrived .

    0
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