On August 23rd, 2024, Sony released Concord, it's foray into the hero shooter genre. It sports a large cast of characters to choose from, as you enga- aaaand it's dead. Or it will be in about 3 days. This has to be some sort of record.

Yep, Sony just announced that it's shutting down Concord, a game they put 8 years and who knows how many millions of dollars in, only two weeks after it's full release. The game was criticized for it's slow game, uninspired roster of characters, and overall looking like something that was designed by a committee, all while being a premium title in a genre known for being free to play.

On the bright side, those who purchased the game will be issued a full refund for their troubles. You can find the details in the quote below, including for Steam, Epic, and retail stores. Once refunded, you won't be able to access the game.

Quote From Sony

Concord fans — we’ve been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar. Your support and the passionate community that has grown around the game has meant the world to us.

However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn’t land the way we’d intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.

While we determine the best path ahead, Concord sales will cease immediately and we will begin to offer a full refund for all gamers who have purchased the game for PS5 or PC. If you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method.

Customers who purchased from other digital storefronts will also be refunded. More information about refunds from Steam and Epic can be found below:

Steam Store – Steam Store will refund players who bought the game over the coming days. Steam will send confirmation of the refund once it has been processed.

Epic Games Store – Epic Games Store will refund players who bought the game over the coming days and will contact each customer directly to confirm that the refund has been processed.

Other retailer refunds – For customers who have purchased a physical copy at a retailer location outside of PlayStation directly, please refer to the refund process of the retailer you purchased it from to obtain your refund.   

Once refunded, players will no longer have access to the game. 

We’ll keep you updated and thank you again to all the Freegunners who have joined us in the Concord galaxy.

* Refunds for PlayStation Store and PlayStation Direct purchases may take 30-60 days to appear on your bank statement. If your original payment source was unavailable, the purchase amount will be refunded to your PSN wallet.

Did you try out Concord? Why do you think the game failed so spectacularly? Let us know in the comments below!