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I upgraded to a Pro membership yesterday, and my gift code WOS1007 was generated about 5 to 6 hours ago. However, neither I nor the people I referred have received our code rewards yet.
The process is taking much longer than expected. Does it usually take this long to process rewards? Please check on the status of my account and the pending rewards as soon as possible.
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Thanks for subscribing to pro, k!
I've looked into the issue and you're correct. There was a hiccup with our system overnight that has now been resolved and redemptions are going out.
As soon as we know about a code, we process redemptions. It takes us a few minutes to process them for everyone so this was a very unusual situation and I appreciate your patience as we got the issue resolved.
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