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Hearthstone | Posted by | 6 years, 1 month ago
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Mobile Issues Following Patch?

Is it just me or has anyone else had trouble getting the Hearthstone client to launch on Android after the patch today? Tried multiple times but the game freezes at the title screen or immediately thereafter. Uninstalled and reinstalled with no change. Hoping it's not just me because I'm about out of troubleshooting ideas.

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  • Is it just me or has anyone else had trouble getting the Hearthstone client to launch on Android after the patch today? Tried multiple times but the game freezes at the title screen or immediately thereafter. Uninstalled and reinstalled with no change. Hoping it's not just me because I'm about out of troubleshooting ideas.

  • I'm also having issues, not sure what's wrong but hopefully they are fixed soon.

  • Same here...

  • Finally got in. Hoping it was just a minor server side issue. We'll have to see how it goes.

  • Me too, I started a new account for now then I'll try actually logging in. Did the game act like it was about to load then suddenly gets minimized? Because that is what is happening to me.

  • I get a failed to download message.

  • Same here. 

  • Tavern doors stay closed for me on Andoid, app doesn't respond. Guess I have to socialize on my breaks today, sigh

  • Short answer to thread: Yes, mobile issues.

    Longer answer: Most stuff is fixable by uninstalling and reinstalling, if you're willing to take that amount of time to get in. Blizzard has indicated that they're aware that they basically broke everything with the patch and that they're working on a resolution.

  • Had some problems on my IPad - downloaded the Update - it still said need to update - deinstalled and reinstalled Hearthstone and everything is peachy now :)

     

    Update is live and no connection issues or anything - there was some lagging in my first match but after that all works normal again :)

  • Same here. Uninstalling and reinstalling didn't work either. Android User.

  • Workaround for android: if you uninstall HS and install it again from Amazon Appstore, then you can play again.

  • Playstore version still out of order. I lost a quest because of this, 2 days no long in and counting. If they don't deliver tonight I might finally try out mythgard 

  • Any news anyone? It's still not working for me.

  • Still waiting here too :(

    • I'm not sure if this got fixed or not but what is working for me for a couple days now is uninstalling the game from the phone and install it again from Amazon app store, after I read that in the official forums as a work around I have been able to log in on android.

  • Well, mine was working for a while, but stopped working again and reinstalling isn't helping. Haven't tried the Amazon App Store. May look into that later. Looks to be a long night at work with no Hearthstone for now.

  • Ok... Looks like maybe a new patch is fixing the issue. Just tried launching and it downloaded a patch. Hit within the past hour sometime, but I was finally able to get on with no issues afterwards. Hope this finally does it.

  • I know this is an old thread, but I couldn't find anything more recent. I've been trying to play on my phone, had no trouble installing, but the game never loads. It just shows the tavern doors forever. I've tried uninstall/reinstall and restarting phone. Anyone else having this issue? Any ideas for a solution?

    If relevant: I have an android and have played Hearthstone on my phone in the past without problems.

  • Try submitting a ticket. Usually they answer quite quickly. Maybe something needs resetting in the backend too.