Mercenaries out of commission?

Submitted 2 weeks, 1 day ago by

Mercenaries doesn't seem to be working for me. All the icons are blank and cannot be clicked on. Issue is on my gaming laptop, but not mobile. Rest of Hearthstone works fine. Any ideas?

  • Fluxflashor's Avatar
    CEO 2005 3066 Posts Joined 10/19/2018
    Posted 2 weeks, 1 day ago

    Check your settings pane.

    Mercenaries data has an optional download component now (has for a little bit) and maybe that isn't downloaded.

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  • Pezman's Avatar
    Staff Writer 2235 2223 Posts Joined 06/03/2019
    Posted 2 weeks, 1 day ago

    That was my first thought, but I can't seem to find that option anywhere. It's right there in mobile, but not on the laptop. Looked both in game and in the battle net app.

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  • aepoth's Avatar
    The Cake Is A Lie 985 20 Posts Joined 08/16/2019
    Posted 1 week, 6 days ago

    I don't think the optional download exists for the computer/laptop version. Just the mobile. 

    Could it be an issue with character skins interacting with video settings on the laptop? That's the first thing that comes to mind for me that would make it fail on a laptop but work on mobile.

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